We take our responsibilities seriously

Sustainable cleaning methods No unnecessary purchases of new packaging Optimized transport of empty containers Container management that saves resources

Quality
And Environment

In order to save resources and ensure their efficient use, we manage reusable carrier systems in our customers’ supply chains. Using our active container management system and digital solutions, we optimize the utilization of transport for empty containers. We ensure more cycles per reusable carrier, which increases the efficiency factor of the load carrier pool.

By ensuring the optimum distribution of reusable carriers, we avoid unnecessary purchases of new packaging and use fewer raw materials.

Certifications & Audits

The commercial processes used at comepack comply with the uniform and binding processes of environmental management standard ISO 14001:2015 and quality management standard ISO 9001:2015. Annual audits are required to demonstrate compliance with these standards.

The clear documentation of processes and structures achieves the best possible results for all participants. The excellent customer satisfaction results achieved by comepack are the result of these regulated processes and high quality standards.

Additional certifications in line with GDP and HACCP also confirm our high quality standards.

Safety first. Our sustainable systems have multiple certifications,
Safety first. Our sustainable systems have multiple certifications,

Our Excellence Program

The Excellence Program is an internal comepack quality initiative. It is based on existing certification requirements and defines further requirements and targets that extend beyond the relevant standards.

All requirements are assessed in 3 levels: First Level (the same as the certification), Advanced & Excellence. The aim is to develop all requirements to a defined Excellence level and to standardize this across all sites and countries. The defined requirements are determined at regular intervals through an “Excellence audit”.

Through the Excellence Program, comepack is ensuring a high level of quality, standardization, and continuous improvement across all sites and departments. The process efficiency achieved results in outstanding quality and therefore excellent customer satisfaction.

In total, more than 170 requirements are checked.
The focus is on:

Processes

Quality

Production

Environment

Digitalization

Personnel

Dispatch

Occupational safety

Technology

Logistics

The environmental management standard's main focus lies on a continuous improvement process.

Environmental Management Standard

ISO 14001:2015

The focus is on a process of continuous improvement as the basis for achieving the goal of optimized environmental performance.
In the Service Centres, the focus is on:

  • Saving Energy (gas/electrics)
  • Saving resources (water/wastewater/chemicals)
  • Environmentally sustainable use of chemicals
  • Water treatment
  • Recycling, repair, and reconditioning of defective load carriers
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The environmental management standard's main focus lies on a continuous improvement process.

Quality Management Standard

ISO 9001:2015

The focus is on ensuring and improving quality across all departments

comepack uses customer/product-specific quality criteria in all Service Centres. Compliance is checked and ensured through:

  • Visual/function tests
  • Wipe tests & lab analysis
  • Water samples & changing water where required
  • Filter systems
  • Cleanrooms
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ISO90012015
The Good Distribution Practice certificate ensures our qualification for all specific needs of the healthcare sector.

Good Distribution Practice (GDP)

„Good Distribution Practice for Human Medicines“

The GDP certificate shows that comepack is focused on quality in all its services and is a reliable partner in the health care supply chain.

In the Service Centres, the focus is on:

  • Ensuring cleaning quality
  • Internal tests of cleanliness for plant and peripherals
  • Ongoing regular employee training
  • Quality management systems for cleaning, handling, and storage
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The Good Distribution Practice certificate ensures our qualification for all specific needs of the healthcare sector.

HACCP

„Hazard Analysis and Critical Control Points“

comepack meets the strict hygiene and cleaning requirements imposed by the food industry.

comepack checks and ensures this through:
  • Hygiene training
  • Regular further training for employees
  • Quality control
  • Expert cleaning of all machines, plants, and devices
  • Compliance with cleaning and disinfection schedules
  • Exclusive use of listed cleaning materials
  • Logging of all tasks, without exception
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comepacks container management system is absolutely safe - even by the high standards of the food industry. We're HACCP certified.