- Hygiene training
- Regular further training for employees
- Quality control
- Expert cleaning of all machines, plants, and devices
- Compliance with cleaning and disinfection schedules
- Exclusive use of listed cleaning materials
- Logging of all tasks, without exception
We take our responsibilities seriously
Sustainable cleaning methods No unnecessary purchases of new packaging Optimized transport of empty containers Container management that saves resources
Quality
In order to save resources and ensure their efficient use, we manage reusable carrier systems in our customers’ supply chains. Using our active container management system and digital solutions, we optimize the utilization of transport for empty containers. We ensure more cycles per reusable carrier, which increases the efficiency factor of the load carrier pool.
By ensuring the optimum distribution of reusable carriers, we avoid unnecessary purchases of new packaging and use fewer raw materials.
Certifications & Audits
The commercial processes used at comepack comply with the uniform and binding processes of environmental management standard ISO 14001:2015 and quality management standard ISO 9001:2015. Annual audits are required to demonstrate compliance with these standards.
The clear documentation of processes and structures achieves the best possible results for all participants. The excellent customer satisfaction results achieved by comepack are the result of these regulated processes and high quality standards.
Additional certifications in line with GDP and HACCP also confirm our high quality standards.
Our Excellence Program
The Excellence Program is an internal comepack quality initiative. It is based on existing certification requirements and defines further requirements and targets that extend beyond the relevant standards.
All requirements are assessed in 3 levels: First Level (the same as the certification), Advanced & Excellence. The aim is to develop all requirements to a defined Excellence level and to standardize this across all sites and countries. The defined requirements are determined at regular intervals through an “Excellence audit”.
Through the Excellence Program, comepack is ensuring a high level of quality, standardization, and continuous improvement across all sites and departments. The process efficiency achieved results in outstanding quality and therefore excellent customer satisfaction.
In total, more than 170 requirements are checked.
The focus is on:
Processes
Quality
Production
Environment
Digitalization
Personnel
Dispatch
Occupational safety
Technology
Logistics
Environmental Management Standard
ISO 14001:2015
The focus is on a process of continuous improvement as the basis for achieving the goal of optimized environmental performance.
In the Service Centres, the focus is on:
- Saving Energy (gas/electrics)
- Saving resources (water/wastewater/chemicals)
- Environmentally sustainable use of chemicals
- Water treatment
- Recycling, repair, and reconditioning of defective load carriers
Quality Management Standard
ISO 9001:2015
The focus is on ensuring and improving quality across all departments
comepack uses customer/product-specific quality criteria in all Service Centres. Compliance is checked and ensured through:
- Visual/function tests
- Wipe tests & lab analysis
- Water samples & changing water where required
- Filter systems
- Cleanrooms
Good Distribution Practice (GDP)
„Good Distribution Practice for Human Medicines“
The GDP certificate shows that comepack is focused on quality in all its services and is a reliable partner in the health care supply chain.
In the Service Centres, the focus is on:
- Ensuring cleaning quality
- Internal tests of cleanliness for plant and peripherals
- Ongoing regular employee training
- Quality management systems for cleaning, handling, and storage
HACCP
„Hazard Analysis and Critical Control Points“
comepack meets the strict hygiene and cleaning requirements imposed by the food industry.
comepack checks and ensures this through:
